Happiness Family Farm (“HFF,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal information.

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1. Information We Collect

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We collect the following types of information when you interact with our website, services, or products:

 

A. Personal Information

 

When you purchase a CSA subscription, place an order, or sign up for our newsletter, we may collect personal information, including:

• Full Name

• Email Address

• Phone Number

• Mailing Address

• Payment Information (processed securely through a third-party payment processor)

 

B. Non-Personal Information

 

We may also collect non-personal information automatically when you visit our website, including:

• IP Address

• Browser Type

• Pages Visited

• Time and Date of Access

• Referral Source

 

C. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to improve your browsing experience and understand how our website is being used. You can adjust your browser settings to decline cookies, but some website features may not function properly.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

• To process orders and deliver products

• To manage CSA subscriptions

• To send order confirmations, updates, and customer service communications

• To personalize user experience

• To improve our website and services

• To comply with legal obligations

 

3. How We Share Your Information

 

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers – Third-party vendors who assist with payment processing, shipping, and marketing.

• Legal Authorities – If required by law or to protect our rights, safety, or property.

 

4. Data Security

 

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, no online transmission or storage method is completely secure.

 

5. Your Rights and Choices

 

You have the following rights regarding your personal information:

• Access and Update – You can access and update your personal information at any time.

• Opt-Out – You can opt-out of marketing communications by following the instructions in the emails we send.

• Delete Your Data – You may request that we delete your data, subject to certain legal or operational obligations.

 

6. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

 

7. Children’s Privacy

 

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

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8. Mobile Terms of Service
 

The Happiness Family Farm mobile message service (the "Service") is operated by Happiness Family Farm (“Happiness Family Farm”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

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By consenting to Happiness Family Farm’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Happiness Family Farm through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

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You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Happiness Family Farm. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

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You may opt-out of the Service at any time. Text the single keyword command STOP to +18559972829 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Happiness Family Farm mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

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For Service support or assistance, text HELP to +18559972829 or email info@happinessfamilyfarm.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

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The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

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We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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9. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date.